We provide ‘Easy Return Policy’ for our customers.

Returns can be initiated within 1-3 days from receiving your order. Returns are processed only for wrong or damaged product(s) received.

Once we receive your request for return, we will schedule a return pick up within 2-4 business days.

Please get in touch with us at care@kojiesan.in or call us at +91-9743915000 (Mon – Sun 10 AM to 7 PM) to raise the return request within 3 days of receiving your order.

Refund Policy

In case of cancellations and returns, we will initiate the refund only after the cancelled order product(s) have been received and verified at our warehouse.

Refunds and exchanges are processed only upon receiving the products delivered in their original packaging with their seals intact.